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24 Jul 2024 12.00 AM I 48 Views

How can I keep customers informed about the status of their orders through SMS and email?

  • This Article is for stores running on Starter plan or higher


You can keep customers informed about the status of their orders by setting up automated notifications through SMS and email. These notifications can include updates such as order confirmation, payment received, order shipped, and delivery tracking information.

1. .Login to your Outdocart’s Admin Panel by entering the Registered mail ID and Password. To login Click here
 

2. Click on Marketing 

3. Click on SMS & Email
 

4. Click on "Templates." You'll see a list of templates. These are automated templates that are sent via SMS and email.

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