29 Jun 2024 12.00 AM I 47 Views
Can I send notifications for orders, shipping, offers, tracking, and cancellations?
- This Article is for stores running on Standard plan or higher
Yes, you can efficiently send notifications for orders, shipping updates, special offers, tracking information, and cancellations through SMS and email.
1. Login
to your OutdoCart’s admin panel by entering your
Registered mail ID and
Password. To log in
Click here
2. Go to Outdocart Dashboard and click on Marketing; then click on SMS and Email
3. Then click on Templates
4. You can see the Generic templates which are automated. You can change the status of the templates to Active/ Inactive
5. You can choose to send either an Email or an SMS, based on the actions and templates
6. You can edit the email templates, click on the action button ( three dots on the right corner of the row of the template ) you want to edit
7. As shown in the screenshots below you can
Select Either to send an Email or SMS
Select to send both an Email and an SMS
8. As mentioned previously you can edit the email templates
Note :- Due to restrictions from TRAI ( Telecom Regulatory Authority of India ), SMS templates cannot be edited and new templates cannot be added. However, email templates can be added or edited with no restrictions.
