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30 Aug 2024 12.00 AM I 26 Views

Are there specific codecs or resolutions that are recommended for better compatibility?

  • This Article is for stores running on Starter plan or higher


It is recommended to use widely supported codecs and resolutions for media files. For videos, H.264 codec.

MP4 & WebM (up to 30MB)
  • For images, using JPEG format for better compatibility. 
  • Homepage Banners:
  • Desktop: 1440 pixels width, 600 pixels height
  • Mobile: 520 pixels width, 450 pixels height
  • Category Images: Width: 540 pixels, Height: 300 pixels
  • Product Images: Width: 383 pixels, Height: 300 pixels
  • Note- Make sure all the image sizes are less than 2MB
These formats and resolutions are commonly supported by most web browsers and devices, ensuring a smoother user experience.

 

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